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IPS and its Mission
IPS’s primary business is service and administration not sales. Will, the owner of IPS decided to shift the focus of IPS from sales to service in 1991. In the early 1980’s margins on hardware were high and most users were, by necessity, highly technically skilled. By the early 1990’s margins were very low.
IPS has chosen to remove all profit from the sale of hardware in order to guarantee the highest level of client interest in all of its decisions. IPS’s clients can feel confident that any hardware recommendations made by IPS are based wholly on performance and cost effectiveness. IPS is free to make impartial recommendations based exclusively upon customer needs and performance this guarantees IPS will never be in the position of recommending something based on its profit potential.
In order for a sales based company to be profitable it is forced to misrepresent facts about the components, performance, etc. Many retailers use subtle tactics to sway buyers who are not technically savvy toward units or components that allow significantly higher margins. The higher margins do not come without a price. Subtle factual adjustments substituting high margin, low quality components in place of low margin, high quality components allow price point enticements and reduce performance, system upgrade and life span.
IPS does not sell hardware for profit. In many cases IPS will point you to a source where you can purchase the necessary components for the lowest price. IPS only provides hardware as a convenience and service to its clients. In the cases that IPS provides hardware it will be provided at the price paid plus a small handling fee. The reason for this is simple. IPS is highly concerned about the conflict of interest involved in the process of a computer consultant advising a client on their hardware needs while acting as the hardware vendor. The mere possibility of the vendor slanting the assessments and proposals in favor of personal profit is significant.
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